Customer Service Department

OUR STORY
The Ferdzone brand was founded in 2013 by Victor Yang, a technology enthusiast who had long been seeking better alternatives to traditional smoking.

Today, Ferdzone has evolved into an innovative brand cherished by young adults for its unique and distinctive products. We strive to be a positive force, celebrating life's beautiful moments and inspiring people to pursue their passions.

We are Ferdzone, and the products we create reflect our passion.

JOY AND MEANING
The Ferdzone team is united by a common purpose: creating exceptional alternative smoking experiences that bring more joy and meaning to everyday life.

Our customers join us from all corners of the globe, and together we are defining a new form of smoking. Our mission is to celebrate the diversity of adult users with enthusiasm and moderation, offering everyone a personalized and unique experience.

Ferdzone is more than just an e-cigarette brand; it is a bold departure from traditional lifestyles. We challenge conventional norms and offer adult users choices that transcend the ordinary—making vaping a symbol of individuality and innovation.

OUR VISION
Ferdzone envisions a future where every adult user can discover the appeal of electronic cigarettes.

By collaborating with industry pioneers, we are working to elevate the vaping experience to a whole new level. Our commitment to premium quality and innovative standards constantly drives us forward, with the ultimate goal of changing how the world perceives vaping.

Earning recognition from North America to Europe and beyond, Ferdzone proudly boasts over 4 million engaged fans worldwide.